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Pay for the users you have.
Try it free for 14 days.

On-Cloud is a yearly subscription: the bigger your team, the lower the price per user. Unlimited is a one-off investment for up to 250 users. Prices are in VND.

No card needed Unlimited accounts 1GB storage and 3 chat channels

On-Cloud · yearly subscription

Two plans, cheaper per user as you grow

CNV runs the cloud for you. You pay for your actual users at your tier’s price; from 100 users up, the 100-user price applies.

CRM Only

The sales module (Sales CRM) only

from₫30,000/user/month

Price by team size (₫/user/month)

  1. From 5 users: 80,000 ₫
  2. From 10 users: 70,000 ₫
  3. From 15 users: 60,000 ₫
  4. From 30 users: 50,000 ₫
  5. From 50 users: 40,000 ₫
  6. From 100+ users: 30,000 ₫
  • Sales CRM
  • Team chat
  • Reports
  • HR & attendance(not included)
  • Hiring(not included)
  • Projects & tasks(not included)
  • Approvals(not included)
  • Support tickets(not included)
  • Marketing(not included)
  • Automation(not included)
  • 300MB of storage per user
  • Inbox chat channels are an add-on, priced per Page

All-in-one

Every module

CRM, work, HR, marketing and support

from₫50,000/user/month

Price by team size (₫/user/month)

  1. From 5 users: 170,000 ₫
  2. From 10 users: 150,000 ₫
  3. From 15 users: 130,000 ₫
  4. From 30 users: 100,000 ₫
  5. From 50 users: 80,000 ₫
  6. From 100+ users: 50,000 ₫
  • Sales CRM
  • Team chat
  • Reports
  • HR & attendance
  • Hiring
  • Projects & tasks
  • Approvals
  • Support tickets
  • Marketing
  • Automation
  • 1GB of storage per user
  • Inbox chat channels are an add-on, priced per Page

The 6-month term costs 20% more than the yearly price. You can add users or move up a tier at any time; extra users come in packs of at least 5, at your current tier’s price.

See totals for each tier over 6 months and 1 year

All-in-one

UsersPer user/month6 months (+20%)1 year
5+₫170,000₫6,120,000₫10,200,000
10+₫150,000₫10,800,000₫18,000,000
15+₫130,000₫14,040,000₫23,400,000
30+₫100,000₫21,600,000₫36,000,000
50+₫80,000₫28,800,000₫48,000,000
100+₫50,000₫36,000,000₫60,000,000

CRM Only

UsersPer user/month6 months (+20%)1 year
5+₫80,000₫2,880,000₫4,800,000
10+₫70,000₫5,040,000₫8,400,000
15+₫60,000₫6,480,000₫10,800,000
30+₫50,000₫10,800,000₫18,000,000
50+₫40,000₫14,400,000₫24,000,000
100+₫30,000₫21,600,000₫36,000,000

Totals are shown at each tier’s exact user count. In practice you pay for your real number of users, never rounded up to the tier.

Estimate your cost

Pick a plan, a term and your user count

Plan
Term
30

Your price tier

All-in-one · 30+ users tier

Price per user per month

₫100,000

Excludes multichannel chat


1-year total for 30 users

₫36,000,000

One extra userFor a 1-year term; at least 5 per purchase₫1,200,000

Add-on

Add what you need

For both All-in-one and CRM Only: add chat channels to the inbox, extra storage, or a phone system for calling right inside CNV Work.

Multichannel chat

Each Page is one Facebook Page or chat channel connected to the inbox.

Pages₫/Page/month

3 Page
₫80,000
5 Page
₫70,000
10 Page
₫60,000
20 Page
₫50,000
50 Page
₫40,000

Minimum 3 months; pay yearly and save 20%

Storage

Room for more files, images and chat history.

Included

All-in-one
1GB per user
CRM Only
300MB per user

Extra packs₫/month

20GB
₫400,000
50GB
₫1,000,000

Call Center

Make and take calls on carrier numbers or your Zalo OA; calls are recorded and saved to the customer record.

ItemPrice

System integration
Free
System setupOne-off
₫2,000,000
Extension on carrier numbersPer user per month, sold in packs of 5
₫80,000
Extension with carrier numbers and Zalo Cloud ConnectPer user per month, sold in packs of 5
₫120,000
Call minutesPer minute, estimated; reconciled against carrier rates
₫1,000

Call-centre prices exclude 10% VAT

See chat totals by number of Pages
PagePer Page/monthTotal per month3 months (minimum)Full year (−20%)
3 Page₫80,000₫240,000₫720,000₫2,304,000
5 Page₫70,000₫350,000₫1,050,000₫3,360,000
10 Page₫60,000₫600,000₫1,800,000₫5,760,000
20 Page₫50,000₫1,000,000₫3,000,000₫9,600,000
50 Page₫40,000₫2,000,000₫6,000,000₫19,200,000

Extra Pages are billed at your current tier’s price. AI in the inbox runs on your own Claude or OpenAI account: you add the API key, and CNV has already built the AI workflows.

See recording and Zalo Cloud Connect details
Call recording
Billed from a 10GB monthly minimum; usage above 10GB is reconciled monthly at ₫20,000 per GB.
Zalo Cloud Connect – outbound
Before calling, the OA sends the customer a call-consent request. Once they agree, the OA may call within the consent window. ₫400 per consent.
Zalo Cloud Connect – inbound
Charged on the total minutes your OA receives from customers: ₫200 per minute.

Call-centre prices exclude 10% VAT. CNV Work is the technology integrator; carrier charges are collected and paid on your behalf under each carrier’s policy.

Own the system

Invest once, use it for years

For larger teams who would rather pay once than per user, or who need the system on their own infrastructure.

One-off investment

Unlimited

Standard

Setup fee (one-off)
₫150M
Upkeep per year
₫75M/yr
  • 200GB of storage on CNV’s cloud infrastructure

With multichannel chat

Setup fee (one-off)
₫180M
Upkeep per year
₫90M/yr
  • Unlimited chat Pages and channels
  • Up to 250 users, with no per-user purchases
  • Pay once, with no later feature or licence fees

The setup fee is paid once for a perpetual licence and covers infrastructure setup, in-house training and process customisation. The yearly fee covers infrastructure upkeep, technical support and version updates (security patches and new features).

Dedicated infrastructure

On-Premise

Setup fee (one-off)
₫270M
Upkeep on CNV infrastructureFrom year 2, about ₫67,500,000/yr; infrastructure free in year one
25%/yr
Upkeep on your own infrastructureFrom year 2, about ₫54,000,000/yr
20%/yr

For groups, banks and retail chains that need dedicated infrastructure, deep ERP/SAP integration or process-specific customisation. The package covers installation, in-house training, integration and customisation, with free lifetime warranty, maintenance and support.

On-Cloud or Unlimited?

On-CloudFlexible, per userUnlimitedBetter value over time
How you payYearly subscription per userOne-off fee plus yearly upkeep
Upfront costLowHigh
3-year total, 50 users₫48M/yr × 3 = ₫144M₫150M + ₫225M = ₫375M
3-year total, 200 users₫120M/yr × 3 = ₫360M₫150M + ₫225M = ₫375M
Maximum usersAs many as you buy250 users
Multichannel chatAdd-on per PageUnlimited with the chat edition

Three-year totals use All-in-one at the 50-user tier (₫80,000 per user per month) and the 100+ tier (₫50,000), and Unlimited Standard plus ₫75M yearly upkeep for three years.

FAQ

Pricing questions

Didn’t find your question?

Call 1900 636 400 or book 30 minutes with the CNV team.

Hours: Monday – Saturday, 8:30 – 17:30 (GMT+7)

Prices updated on 21/10/2026.

Do I need a card for the trial?

No. Sign up at hub.cnvwork.com for a 14-day trial with every CNV Work feature, unlimited accounts and 3 chat channels.

What happens after the 14 days?

Choose a plan to continue: each plan unlocks its own features — CRM Only opens the CRM, All-in-one opens everything and multichannel chat adds inbox channels. Your trial data is kept.

How do I pay?

By bank transfer. Your plan opens as soon as the full payment is received; contact your CNV account manager for a VAT invoice.

Can I add users mid-term?

Yes, at your current tier’s price, in packs of at least 5 users.

How does the 6-month term compare?

The 6-month term costs 20% more than the listed yearly price.

How is AI billed?

You open an account with an AI provider (Claude or OpenAI) and add the API key to CNV Work; AI usage is paid directly to the provider and tracked under AI logs & costs. The AI workflows themselves are built in by CNV.

Ready to bring your whole team into one workspace?

Book 30 minutes with the CNV team to see CNV Work on sample data shaped like your business — or start a full-featured 14-day trial yourself.