Connect the tools you already use
Chat channels, ads, Google and Microsoft accounts, a phone system and AI — plus an API for your own software.
Zalo OA- Personal Zalo
Fanpage- Livechat
- Lead Ads
TikTok Lead Gen
Google Ads- Web Form
CNV Work- Inbox & AI agent
- CRM & leads
- People & accounts
- Automation
Customer chat channels
Messages from every channel in one inbox, with an AI agent and tickets.
Zalo OA
OAuth connection to receive and reply to customers; replies sent from the Zalo OA page show up too.
Personal Zalo
QR sign-in for one-to-one and group chats, friend requests and group admin. Not an official Zalo integration, so it can disconnect.
Facebook Pages
Messenger conversations and post comments; AI can reply to comments and hide those containing phone numbers.
Livechat Web
An embeddable website chat with no OAuth: pre-chat form, support hours, CSAT ratings and support requests.
Ads & leads
Leads from ads and forms go straight to the CRM, de-duplicated and routed.
Facebook Lead Ads
Sync forms from your connected Page, receive leads in real time and backfill on a schedule.
TikTok Ads · Lead Gen
Connect TikTok Ads, scan forms and register the lead webhook automatically.
Google Ads lead forms
Receive leads through a keyed webhook, skipping test leads and duplicates.
Web forms, Zalo Ads, partners
Post leads to a webhook with a secret key or HMAC signature; sample code for cURL, Node.js and PHP.
Accounts & work tools
Sign-in, documents, meetings and employee accounts.
Google sign-in; contract and quote templates in Google Docs; Google Calendar for meetings; Google Workspace mailboxes created and locked as people join or leave.
Microsoft 365 / Entra ID
Create accounts with licences and lock Microsoft accounts automatically when someone leaves.
CNV Call (phone system)
Hotlines, extensions, in-browser calling, click-to-call in the CRM and call recordings; Zalo Call Center for calls from your OA.
Claude · OpenAI
Add your own API key for the AI agent, AI hiring and cabin translation; keys are stored encrypted and visible only to admins.
For developers
APIs, webhooks and bots for your own software
Scoped API keys; internal surfaces such as HR, attendance and users always reject API keys.
API Keys
Keys for other software to connect, each limited to the scopes you choose, with expiry and revocation. A workspace owner or admin enables the API.
Read the docs (Vietnamese)Partner CRM API
REST read/write for leads, deals, contacts, companies and activities; read-only orders, quotes, payments and products. OpenAPI spec and idempotency keys included.
Read the docs (Vietnamese)Webhooks
Push events to your systems — new messages, conversations, leads, deals won or lost, payments, quotes, overdue invoices — HMAC-signed, logged and replayable.
Read the docs (Vietnamese)Automation webhooks
Flows that accept POSTs from outside software on their own token-protected URL, then send chat notifications or create tasks.
Read the docs (Vietnamese)Bot
Let outside software post into team chat through a bot (token + webhook).
Read the docs (Vietnamese)MCP connection
Let AI assistants such as Claude Code read your workspace configuration with a time-limited key.
Read the docs (Vietnamese)The CNV family
CNV CDP
CNV CDP can send new customers to CNV Work (as leads or contacts) using an HTTP step in its automation and a CNV Work API key with write access — no code needed.
Need a system that isn’t listed? Use API keys, the Partner CRM API and webhooks, or talk to the CNV team.
Talk to CNVReady to bring your whole team into one workspace?
Book 30 minutes with the CNV team to see CNV Work on sample data shaped like your business — or start a full-featured 14-day trial yourself.